Receive bookings from Shippit

Shippit automatically generates a CSV file for each new order as it’s booked by the merchant. The CSV file contains the booking and manifest details for the order. Configure your system to check for these files, download them, and process the orders.

It’s important that you perform regular maintenance of this folder, and remove older booking files. You might prefer to do this on a regular cadence.

File location and naming

When a merchant creates a new order, the system generates a booking file, and transfers it to the SFTP server.

The booking file is in CSV format, and uses the manifest reference number as the filename. The booking files are put in the /shippit/inbound/ directory of the SFTP server.

The directory structure is configured when your account is set up, so the exact directory could be different depending on your configuration.

The booking CSV file

This table describes the columns in the booking file:

Column Heading Description Example
order_id Shippit’s unique identifier for the order PPP1234567890
tracking_number Unique tracking number for this consignment CARR00098765
service_code Carrier-specific code for the service EXP
sender_name Name of the sender Jane Smith
sender_company Sending company’s name ACME Corp
sender_address_1 Street address of the sender 100 George Street
sender_suburb Suburb of the sender Sydney
sender_postcode Postcode of the sender 2000
sender_state State of the sender NSW
sender_contact_number Sender’s phone number 0400123456
receiver_name Name of the recipient John Doe
receiver_address_1 Street address of the recipient 250 Collins Street
receiver_suburb Suburb of the recipient Melbourne
receiver_postcode Postcode of the recipient 3000
receiver_state State of the recipient VIC
receiver_contact_number Recipient’s phone number 0400654321
delivery_instructions Special instructions for delivery Leave at front door
item_quantity Total number of items in the consignment 2
total_weight_kg Total weight in kilograms 5.5
description Description of the consignment contents Clothing