July 2025
Shippit is excited to announce these improvements and bug fixes. For an overview of the features released this month, see the Release Notes on the Shippit Help Centre.
Improvements
- Updated the documentation rules so that unsupported documents are not attached so that orders are less likely to fail
- Improved the way that LCG is quoted
- Added support for DHL Duty Account Number
- Improved how tariff codes are validated
- Updated the plain label international carrier to support incoterms
- Updated the way international orders are handled, so that an order can’t be created if customs clearance is not provided
- Improved the look and feel of the rules engine page
- Improved the copy on a range of errors from the quote API to make them more descriptive
- Made small improvements to the look and feel of the document rules page
- Updated the list of accepted file types for document rules to no longer include .csv
- Improved the tracking page for group orders with multiple parcels
- Updated which tracking events are sent to the Fluent Commerce integration
Bug fixes
- Fixed a bug that caused some DHL international orders to fail when being labelled
- Fixed a bug that caused Shippy to not be able to work out the ETA for some orders
- Fixed a bug in the returns portal that caused some orders to fail because of a rounding error when calculating weights and dimensions
- Fixed a bug in the bulk CSV upload that caused weights to be converted incorrectly
- Fixed a bug that caused some incorrect quotes to be retrieved when using the Add and Book Order flow on the New Orders page
- Fixed a bug that meant error messages weren’t accurately displayed for landed cost guarantee errors
- Fixed a bug in the Fluent Commerce integration that caused some locations to be dropped when a large number of locations were mapped